No Limit Productions – Terms & Conditions
Effective Date: January 2020
These Terms & Conditions apply to all proposals, estimates, quotations, invoices, agreements, and services provided by No Limit Productions. By engaging No Limit Productions or paying an invoice, the Client agrees to these Terms & Conditions.
1. Payment Terms
Invoices are due according to the payment terms stated on the invoice. No Limit Productions reserves the right to suspend website hosting, maintenance, development, marketing, or other services for overdue accounts until payment is received in full.
Deposits are non-refundable once work has commenced.
Ownership of completed work remains with No Limit Productions until all outstanding invoices have been paid in full.
2. Progressive Billing
Projects are expected to progress continuously. If a project extends beyond thirty (30) calendar days due to Client delays, lack of communication, failure to provide content, approvals, logins, or other requested information, No Limit Productions reserves the right to invoice for all work completed to date.
3. Project Timelines
Both No Limit Productions and the Client agree to make reasonable efforts to meet agreed project timelines.
The Client is responsible for providing requested content, approvals, revisions, account access, and feedback in a timely manner. Delays by the Client may extend project completion dates without penalty to No Limit Productions.
Projects inactive for more than sixty (60) consecutive days due to Client inactivity may be considered abandoned. Work completed to date will be invoiced, and any future work may be subject to revised pricing and scheduling.
4. Scope of Work
Services outside the original proposal or agreed scope, including additional revisions, pages, features, troubleshooting, consulting, or content updates, will be billed separately at the current hourly or quoted rate.
5. Website Maintenance
Unless the Client is enrolled in a No Limit Productions Website Maintenance Plan, the Client is solely responsible for maintaining the website, including WordPress updates, theme and plugin updates, backups, security, performance optimization, compatibility testing, and website health.
6. Premium Themes, Builders & Third-Party Licenses
Websites may utilize premium themes, page builders, plugins, software applications, APIs, or other third-party licensed products.
If the Client declines, cancels, opts out of, or allows a No Limit Productions Website Maintenance Plan to lapse, the Client becomes solely responsible for obtaining, renewing, and maintaining all required licenses, subscriptions, updates, and support agreements for any premium themes, page builders, plugins, software applications, APIs, or other third-party products used on the website.
No Limit Productions is under no obligation to provide or transfer agency, developer, lifetime, subscription, or bulk licenses used during development or while the website was covered under a maintenance plan.
No Limit Productions shall not be liable for website errors, security vulnerabilities, compatibility issues, or loss of functionality resulting from expired, unsupported, or unlicensed third-party software. Any repair or recovery work required as a result of expired licenses will be billed at the current hourly rate.
7. Hosting & Third-Party Services
While No Limit Productions makes every reasonable effort to provide reliable services, uninterrupted website availability cannot be guaranteed.
No Limit Productions shall not be liable for interruptions, delays, or website issues resulting from circumstances beyond its reasonable control, including but not limited to:
- Internet or telecommunications outages
- Hosting provider failures
- Domain or DNS issues
- Hardware or software failures
- Scheduled maintenance
- Cyber attacks, malware, hacking attempts, or security breaches
- Third-party software or service failures
- Acts of God, natural disasters, labour disputes, government actions, or other force majeure events
8. SEO, AEO & Marketing
SEO, AEO, AI optimization, digital marketing, and advertising services are performed using industry best practices. No Limit Productions does not guarantee specific search rankings, AI Overview inclusion, website traffic, leads, conversions, or business results, as these depend on numerous factors beyond our control.
9. Limitation of Liability
To the fullest extent permitted by law, No Limit Productions shall not be liable for any indirect, incidental, consequential, or special damages, including loss of profits, revenue, business opportunities, data, search rankings, or business interruption.
The maximum liability of No Limit Productions for any claim shall not exceed the amount paid by the Client for the specific services giving rise to the claim.
10. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of the Province of British Columbia and the applicable laws of Canada.
11. Acceptance
Payment of an invoice, acceptance of a proposal or estimate, signing of an agreement, or use of services provided by No Limit Productions constitutes acceptance of these Terms & Conditions.